Terms of Sale

Freight Terms

During collection hours, pick up is always free at Hera Midas. All orders are subject to freight. Freight quotes can be made on processing your invoice.

Returns

Returns for warranty claims can be made by filling out a Goods Return Authority form. Hera Midas is happy to negotiate the return of the goods to the manufacturer on your behalf. To start the process please submit a form on our support page. Returns for other reasons (such as Goods No Longer Required) are evaluated on a case by case basis with a restocking fee of 20% if approved.

Price Lists

– Goods are subject to availability.

– Commercial in Confidence.

– Valid for 30 days from first issue.

– Prices are quoted ex-work.

– Payment terms are COD unless specified.

– All prices are for warehouse pickup & exclude courier.

– Lead times vary, please confirm at time of order.

– Surcharge may apply for panel orders below a single full pallet.

– Price lists may contain errors and omission.

– Prices subject to change without notice.

– All prices excluding GST.

Our Standard Warranties

Additional warranty coverage available on request.

12yr

Manufacturer
Panel Warranty

5yr

Manufacturer
Inverter Warranty

5yr

Workmanship
Warranty

25yr

Manufacturer Panel
Performance Warranty